Responsible Gaming

Our Commitment to Responsible Gaming

At Royal Reels Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

Royal Reels Casino is only available to individuals aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. By accessing our platform, you confirm that you meet the legal age requirement to gamble in Australia.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please be aware of these warning signs:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying to friends and family about the amount you gamble
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or getting into debt to fund gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Using gambling to escape problems or negative emotions
• Unsuccessful attempts to cut back or stop gambling

If you recognise any of these signs in your behaviour, please seek help immediately.

Self-Help Tools

Royal Reels Casino provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session.
• Reality Checks: Receive reminders during your gaming session about how long you have been playing and how much you have spent.
• Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account. Once activated, you will not be able to access your account or receive promotional materials.
• Time-Out: Take a short break from gaming without permanently closing your account.

To access these tools, log into your account or contact our Customer Support team for assistance.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling service available 24/7. Phone: 1800 858 858
• Gamblers Anonymous Australia
  Support meetings and peer assistance for those affected by problem gambling.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free, confidential support and counselling.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for problem gambling.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (confidential and free).

Take Action Today

If you have concerns about your gambling habits or those of someone close to you, please do not hesitate to reach out for support. Help is confidential, free, and available to you at any time. Remember, seeking help is a sign of strength, not weakness.

Contact Gambling Help Online now at 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a trained counsellor.

More Information

For more information about responsible gaming, visit the official websites of the support organisations listed above. You can also contact our Customer Support team if you have any questions about the self-help tools available on our platform.